consultation

training

Plain Language Health can assess your current content, revise it, or partner with you and your audience to create new field tested material that's useful, understandable and actionable.

Samantha Farrell

RN CCRN

Intensivist Program Manager

Plain Language Health can equip your staff with the competencies to facilitate shared decision making and truly engage those they serve. 

writing & Editing

Plain Language Health can help hardwire health literacy principles to ensure the products and initiatives you're focused on are positioned to engage.

"I had the pleasure of seeing Jennifer's presentation at the Dignity Health ED/ICU Summit in July 2016 and can attest that she is a terrific speaker.

Engaging and passionate about the subject of health literacy, you cannot help but be moved to reconsider everything about how we communicate with our patients." 

PRESENTATIONS & TRAININGS

Only 1 in 10 adults has proficient health literacy.​​

How are you engaging with the rest?



Institute for Healthcare Improvement (IHI) Project ECHO Collaborative (2016)

  • Topic: Operationalizing Health Literacy

Dignity Health Emergency Department and Critical Care Medicine Summit  (2016)

  • Topic: Creating a Great Patient Experience – Engagement Through Understanding

Patient and Family Centered (PFCC) Care Champion Forum (2016)

  • Topic: Health Literacy Principles and Practices

Healthcare Information and Management Systems Society Patient Engagement Summit (2015)

  • Topic: Patient Engagement and Health Literacy

Northern California Readmissions Summit (2015)

  • Topic: Patient Engagement and Health Literacy

California Association of Long Term Care Medicine (2015)

  • Topic: Health Literacy and Health Literate Care

Visiting Nurse Association of America Annual Meeting (2015)

  • Topic: Driving Population Health

North Mississippi Medical Center Patient Safety Summit (2014)

  • Topic: Health Literacy and Health Literate Care

California State University East Bay Graduate Program, Health Care Administration (2014)

  • Guest Lecturer Health Literacy

Samuel Merritt University Bachelor of Science in Nursing Program (2013-14)

  • Guest Lecturer Health Literacy

Gurnick Academy of Medical Arts (2013-14)

  • Guest Lecturer Health Literacy

Carrington College (2013-14)

  • Guest Lecturer Health Literacy

National Association of Home Care Pre-Conference Training (2014)

  • Topic: Transitions of Care - Health Literacy and Adult Learning

Northern California Readmissions Summit (2014)

  • Topic: Health Literacy and Health Literate Care

American Hospital Association Readmission Boot Camp (2014)

  • Topic: Health Literacy Strategies to Reduce Readmissions

California Readmissions Summit (2013)

  • Topic: Health Literacy Strategies to Reduce Readmissions

International Home Care Nurses Organization (2013)

  • Poster presentation: Assessing for health literacy to identify heart failure risk for rehospitalization

Case Management Society of America, Kansas City Chapter (2013)

  • Topic: Engaging Patients with Health Literate Care

Nebraska Hospital Engagement Network (HEN) (2013)

  • Topic: Engaging Patients with Health Literate Care

South Dakota Association of Healthcare Organizations (2013)

  • Topic: Engaging Patients with Health Literate Care

Visiting Nurse Association of America (2012)

  • Topic: Health Literacy

Arkansas Blue Cross & Blue Shield Case Management Conference (2012)

  • Topic: Health Literacy

Colorado Hospital Association (2012)

  • Topic: Health Literacy; Readmissions Teleconference

Cynosure Health Summit, Patient-Centered Care Breakout Session (2012)

  • Topic: Health Literacy: What you don't know can hurt you

Avoid Readmissions Through Collaboration (ARC), Learning Session (2011)

  • Topic: Measuring Health Literacy to Reduce Readmissions

Society for the Study of Social Problems, 59th Annual Meeting (2009)

  • Topic: Informed Consent; Community Research Session